oscurobet Platform Privacy Notice

This page describes what we collect when you use oscurobet and how we keep that data protected. We take your privacy seriously and handle your information in line with data protection standards applicable to our jurisdiction and your own.

When you create an account on oscurobet, you provide us with personal information — your email, name, date of birth, and identity document details for verification. When you deposit or withdraw funds, you also provide payment details. We use this information to verify your account, process your transactions, and keep your account secure.

We are transparent about how your data flows through our systems and who has access to it. This notice explains our practices in plain language so you understand what happens to your information.

What data we collect and how we use it on oscurobet

We collect several categories of information to operate oscurobet and provide our services. Your account information includes your email address, username, full name, date of birth, and country of residence. Your identity verification requires a valid ID or passport — we store an encrypted copy of your document and extract key details such as your ID number and issue date.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details — the amount, timestamp, and reference number. We do not store your full payment card or e-wallet credentials. Instead, we receive a token from your payment processor that identifies the transaction. Your actual banking credentials remain with your bank or payment provider.

We also collect information about how you use oscurobet. This includes your betting history, game preferences, account balance, login timestamps, and device information (such as your browser type and IP address). We use this information to detect unusual account activity, prevent fraud, and improve our service.

Who we share your data with

We share necessary information with payment processors to complete your transactions. When you withdraw funds to a mobile banking or local payment account, we provide your account number and withdrawal amount to our payment partner, who then processes the transfer. These processors operate under their own privacy policies and data protection standards.

We may also share data with law enforcement or government bodies if required by law — for example, if we receive a court order or if we suspect money laundering or fraud. We undertake to notify you of such requests where permitted by law.

Our customer support team has access to your account information to help resolve issues. All staff members sign confidentiality agreements and are trained on data protection. Your information is accessible only to staff members who need it to assist you.

Where we store your data

Our servers may be located outside your country of residence. This means your data may be stored and processed in a jurisdiction with different data protection laws than your own. By using oscurobet, you consent to this cross-border data storage. We apply encryption and security measures to protect your information regardless of where it is stored.

Cookies and tracking

We use cookies — small files stored on your device — to keep you logged in and remember your preferences. These cookies expire after a set period of inactivity. We also use analytics cookies to understand how users interact with oscurobet. You can disable cookies in your browser settings, but some features may not work properly.

Your rights and our commitments on oscurobet

You have the right to access your data held by us. Log into your oscurobet account and navigate to account settings to view your profile information, deposit history, and betting records. If you want a complete data export, contact our support team.

You have the right to correct inaccurate data. If your name, address, or other details are wrong, update them in your account settings or ask our support team to help. You also have the right to request deletion of your account and associated data, subject to our legal retention obligations. If you close your account, we retain transaction records to comply with anti-money-laundering laws and tax requirements.

We retain your data for as long as your account is active and for seven years after closure to satisfy legal obligations. After this period, we delete or anonymise your information unless we are required by law to retain it longer.

We update this privacy notice from time to time. Changes become effective when posted on this page. If we make material changes, we will notify you via email or prominent notice on oscurobet. Your continued use of the platform after changes indicates your acceptance of the updated notice. Whether you access oscurobet from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, or during holidays like Idul Fitri or Idul Adha, this privacy notice applies to your account and data. For questions or concerns, contact our support team — we are committed to protecting your privacy and handling your data responsibly.